Introduction
Dataenterprise is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our platform, mobile app, website, or services for data subscriptions, airtime top-ups, and related telecom offerings. By accessing or using our services, you consent to the practices outlined in this policy.
Information We Collect
- Personal Information: Name, email address, phone number, and payment information provided during registration, purchases, or account management.
- Usage Data: Details of your interactions, including data bundle purchases, airtime recharges, transaction history, and service usage patterns.
- Device & Technical Information: Device type, operating system, IP address, browser details, and unique identifiers to ensure compatibility, security, and service optimization.
How We Use Your Information
- To process and deliver data subscriptions, airtime top-ups, and other telecom services.
- To improve platform functionality, user experience, and service reliability.
- To communicate transaction confirmations, service updates, promotions (with consent), and support responses.
- To detect, prevent, and investigate fraud, unauthorized access, or security incidents.
Sharing Your Information
We do not sell your personal information. We may share it only in limited cases, such as:
- Service Providers: With trusted partners for payment processing, analytics, cloud hosting, or customer support.
- Legal Obligations: When required by law, regulatory authorities, or to protect the rights, safety, and property of Dataenterprise, our users, or the public.
Data Security
We implement robust industry-standard security measures, including encryption and access controls, to protect your data. However, no internet-based system is completely secure, and we cannot guarantee absolute protection against all risks.
Your Rights
- Access, update, correct, or delete your personal information.
- Opt out of marketing communications or promotional offers.
- Raise any privacy concerns or file a complaint with us.
Changes to This Policy
We may revise this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted here with a new effective date. We encourage you to review it regularly.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@dataenterprise.com.ng.