Introduction
BLY Data is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, or services for purchasing airtime, data bundles, bill payments, and related offerings. By using BLY Data, you agree to the practices described in this policy.
Information We Collect
- Personal Information: Name, email address, phone number, wallet/bank details, and payment information you provide during registration, recharges, or bill payments.
- Usage Data: Information about your transactions such as airtime top-ups, data bundle purchases, bill payments, transaction history, and service interactions.
- Device Information: Device model, operating system, IP address, mobile network, and browser/app details to enhance compatibility, security, and fraud prevention.
How We Use Your Information
- Process and deliver airtime, data bundles, bill payments, and other services you request.
- Improve platform performance, user experience, and service reliability.
- Send important transactional messages, receipts, promotions (where permitted), and support responses.
- Detect, prevent, and investigate fraud, unauthorized access, or security incidents.
Sharing Your Information
We do not sell or rent your personal information to third parties. We may share it with:
- Service Providers: Trusted partners that assist with payment gateways, telecom networks, analytics, cloud hosting, or customer support.
- Telecom Operators: To facilitate successful delivery of airtime or data bundles.
- Legal Requirements: When compelled by law, regulatory authorities, or to protect the rights, safety, or property of BLY Data, our users, or the public.
Data Security
We use industry-standard technical, administrative, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
Your Rights
- Access, update, correct, or request deletion of your personal data (subject to legal and operational requirements).
- Opt out of promotional communications (transactional messages may still be sent).
- Contact us with any privacy questions or concerns.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted here with a revised effective date. We encourage you to review it regularly.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at support@blydata.com.