Privacy Policy

Last Updated: November 25, 2025

Introduction

Welcome to Bota, a mobile application developed and operated by Nece Labs LTD ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how Nece Labs LTD collects, uses, discloses, and safeguards your information when you use the Bota mobile application and related services.

By using Bota, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

Information Collected Through Our App

When you use Bota, we collect the following types of information:

Account & Authentication

  • Email address, name, and profile picture (via Google, Apple, or GitHub)
  • Authentication tokens from third-party services
  • Unique user identifiers

Bot Configuration Data

  • Telegram bot tokens
  • WhatsApp Business API credentials
  • Bot commands and code snippets
  • Folder names and organizational structures
  • Custom settings and preferences

Automatically Collected

  • Device type and operating system version
  • App usage data and interaction patterns
  • Error logs and crash reports
  • Performance metrics

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 Service Delivery

  • Create and manage your user account
  • Authenticate your identity and secure your account
  • Enable bot creation and management functionality
  • Store and execute your bot commands
  • Sync your data across devices

2.2 Service Improvement

  • Analyze usage patterns to improve app features
  • Debug and fix technical issues
  • Develop new features and functionality
  • Optimize app performance

2.3 Communication

  • Send service-related notifications
  • Respond to your support requests
  • Provide updates about new features or changes
  • Send security alerts when necessary

2.4 Security and Compliance

  • Detect and prevent fraud or abuse
  • Enforce our Terms of Service
  • Comply with legal obligations
  • Protect the rights and safety of our users

3. How We Share Your Information

We do NOT sell your personal information to third parties. We may share your information only in the following circumstances:

3.1 Service Providers

We work with trusted third-party service providers who assist us in operating our app:

  • Firebase (Google): Cloud infrastructure, authentication, database
  • Cloud Storage Providers: For storing your bot configurations and commands
  • Analytics Services: To understand app usage and improve user experience

These providers are contractually obligated to protect your data and use it only for the purposes we specify.

3.2 API Integrations

  • Telegram: When you create a Telegram bot, we communicate with Telegram's servers using your provided bot token
  • WhatsApp Business API: When you create a WhatsApp bot, we use your credentials to interact with Meta's WhatsApp Business API
  • GitHub: When you sign in with GitHub, we receive your profile information

3.3 Legal Requirements

We may disclose your information if required by law or in response to valid legal processes, requests from government authorities, protection of our legal rights, or prevention of fraud or security threats.

3.4 Business Transfers

If Bota or Nece Labs LTD is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

4. Data Security

We implement industry-standard security measures to protect your information:

4.1 Encryption

In Transit: All data transmitted between your device and our servers is encrypted using TLS/SSL.

At Rest: Sensitive data (including bot tokens) is encrypted in our database.

4.2 Access Controls

Limited employee access, multi-factor authentication for admins, and regular security audits.

4.3 Your Responsibility

Keep credentials secure, don't share API keys, and report suspicious activity.

Note: While we strive to protect your information, no method of transmission over the internet is 100% secure.

5. Data Retention

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  • Account Data: Retained while your account is active
  • Bot Configurations: Stored until you delete them
  • Usage Logs: Typically retained for 90 days for debugging and analytics
  • Deleted Data: Removed within 30 days of account deletion, except where required by law

6. Your Privacy Rights

Depending on your location, you may have the following rights:

Access & Portability: Request a copy of your data.
Correction: Update inaccurate info.
Deletion: Request account deletion.
Objection: Object to processing.
Withdraw Consent: Revoke permissions.

To exercise these rights, contact us at: [email protected]

7. Third-Party Services

Bota integrates with third-party services that have their own privacy policies:

8. Children's Privacy

Bota is not intended for users under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or in-app notification. The "Last Updated" date will be revised accordingly.

10. Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Company: Nece Labs LTD

Email: [email protected]

We aim to respond to all inquiries within 48 hours.

11. Cookie Policy

Bota does not use cookies in the mobile application. However, our website and web dashboard (if any) may use cookies subject to separate policies.

12. Data Processing Agreement

For business customers processing personal data on behalf of others, Nece Labs LTD offers a Data Processing Agreement (DPA) compliant with GDPR upon request. Contact [email protected].